This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"suspected heart attack"

About: The James Cook University Hospital

was admitted from dryburn to james cook on the 13th ugust 2014 with a suspected heart attack had procedure done on the 14th was very nervous the staff on ward 30 and in theatre where they done an angiogram was so very helpful and made me feel better not so anxious thankyou one and all for the help and care I received in both hospitals

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The James Cook University Hospital 9 years ago
The James Cook University Hospital
Submitted on 16/10/2014 at 15:37
Published on nhs.uk on 17/10/2014 at 04:00


Good afternoon Sandra Thank you for your feedback regarding your admission to The James Cook University Hospital in August 2014. I am pleased to learn that you are happy with the treatment you received and that staff were able to reassure you during your procedure. I shall certainly forward your kind words to the staff involved, who, I am sure will be very pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk, should you wish to pursue this. With best wishes Mrs Karen Harwood Lead Nurse / Patient Relations Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k