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Care Opinion

Brilliant care

Posted By Happy person Bellshill

"Brilliant care"

About: University Hospital Wishaw / General Medicine (Wards 5 & 8)

(as the patient),

Brilliant care from the moment I arrived on the ward until I left to go home - from everyone I encountered, without exception. All very friendly and efficient. Shame I was there for an op, but that also went very well and recovery has been smooth and without problems. Good pre-op assessment and information to take home; notes from assessment all available to staff on the day; staff thorough and supportive at each stage (very conscientious about finding out about possible allergies and preparing accordingly); really well looked after post-op also; monitoring regular and reassuring. Was almost sorry to go home - great experience. Comprehensive pain relief and good instructions re follow-up to finish.

Preparation and recovery care was meticulous.

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Responses

Response from Marion Mark, Director of Hospital Services, University Hospital Wishaw, NHS Lanarkshire 9 years ago
Marion Mark
Director of Hospital Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 20/08/2014 at 10:54
Published on Care Opinion at 11:10

picture of Marion Mark

Dear Happy person Bellshill

Thank you for your lovely comments on your care before during and after your surgery I am delighted all went well. I will pass these comments onto the staff who will be delighted to hear that the care given was greatly appreciated and that you had a good outcome to your surgery.

It was good of you to take the time to post your opinion I hope you are fully recovered from your surgery.

Best Wishes

Marion

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