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Very high standard of care and attention

Story from nhs.uk

"Very high standard of care and attention"

About: Glenfield Hospital

I recently attended an out patient appointment at the lipid clinic. I was extremely impressed with all the staff who were efficient, caring and organised. I felt that I was fully involved with all the decisions about my care and that time was taken to explain why a particular approach was being recommended.

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Responses

Response from Glenfield Hospital 9 years ago
Glenfield Hospital

Submitted on 18/08/2014 at 10:54
Published on nhs.uk on 20/08/2014 at 04:01

Dear reviewer, Thank you very much for sharing your experience of the Lipid Clinic with us, its great to see the team treated you with all of the values and behaviours we set out to offer you 'Caring at its Best'! We have passed your comments onto the clinic co-ordinator and team leader so they can share this with the wider team - this should boost morale and remind them is praise for the NHS even when times are hard :-) Best wishes Communications Team Leicester's Hospitals

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