"The A&E staff were good natured ..."
About: University College Hospital University College Hospital London NW1 2BU
Posted by Andrew (as ),
What I liked
The A&E staff were good natured and professional, especially the paediatric nurse and doctor. It helped that it wasn't too busy (saturday PM). They both tried to put my nervous toddler at ease. The wait was much shorter than I expected and the experience much better - all that a health service should be...
What could be improved
Only to have alcohol gel in the dispenser at the front door of the A&E room.