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As an intelligent 32 year old ...

Story from nhs.uk

"As an intelligent 32 year old ..."

About: Barnsley Hospital

(as the patient),

What could be improved

As an intelligent 32 year old man, I'd rather not be spoken to by the nurses as if I was a deaf and senile 90 year old.

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Responses

Response from Barnsley Hospital 15 years ago
Barnsley Hospital

Submitted on 25/02/2009 at 09:45
Published on nhs.uk on 26/02/2009 at 04:07

Thank you for your feedback Matt. We are sorry you were offended by the way we spoke to you during your stay at the hospital, we do try very hard to make all our patients feel at ease and do not wish to offend in any way.

If you would be so kind as to contact the hospital's Patient Advice and Liaison team and let them know which ward you were on and when we will pass your comments on to the matron for attention.

The PALS team can be contacted on 01226 432430 or email john.armin@nhs.net

Duncan Graham

Head of Communications

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