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outpatients at christchurch hospital

Story from nhs.uk

"outpatients at christchurch hospital"

About: Royal Bournemouth General Hospital

i was referred to consultant rheumatologist at Christchurch hospital this year after suffering joint pain for years the consultant was rude and arrogant with no people skills whatsoever he became very angry and shouted at me when I was unable to manage one of the movements he asked me to do. a very unpleasant experience.

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Responses

Response from Royal Bournemouth General Hospital 9 years ago
Royal Bournemouth General Hospital

Submitted on 15/08/2014 at 13:06
Published on nhs.uk on 16/08/2014 at 04:00

Dear Anonymous Thank you for taking the time to detail your experience with us. We value all feedback to enable us to continue to better the service we provide and will ensure the points you raised are relayed to the Rheumatology department. It is difficult to comment on specifics of your experience and would suggest that you contact our Patient Advise and Liaison Service (PALS) on 01202 704886 who can discuss your concerns in more detail. Any contact with PALS is done in confidence. Regards Sue Mellor Head of Patient Engagement

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