"Cannot fault service"

About: Scottish Ambulance Service / Emergency Ambulance

(as the patient),

The service is excellent, I cannot fault it. Recently I’ve had to call paramedics four times. I often fall and cannot get back up. At 89, I need help and the paramedics are always cool and calm.

I’m not the lightest, but the paramedics never make any bones about helping me. They even make me a cup of tea sometimes.

I’m very grateful for the service.

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Response from Andrew Johnson, Communications Assistant, Corporate Affairs & Engagement, Scottish Ambulance Service

picture of Andrew Johnson

Dear Syphon850,

Thank you for getting in touch through Patient Opinion – we really do appreciate it when patients take the time to let us know of their experiences.

We are pleased to hear that you received the best patient care and are grateful for the service you received.

If you would like to email me at ajohnson18@nhs.net and provide me with some more information (address the paramedics attended and the date and time of the call) I will find out who the crew were and pass on your kind feedback.

Kind regards,


Andrew Johnson

Communications Assistant

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