"Being listened to"

About: Royal Stoke University Hospital / Cardiology Royal Stoke University Hospital / Respiratory medicine

(as the patient),

I have experienced difficulty with being breathless on exertion all my life. After years of saying this to G. P's I was finally referred to Consultant Physician Dr Mustfa. Dr Mustfa took the time to listen. Because he really listened Dr Mustfa asked the right questions. I was referred for tests promptly and kept informed throughout.

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Response from Nick Clowes, Senior Communications Officer, Communications, University Hospitals of North Midlands

Dear Jacquielou

Thank you for taking the time to leave this comment. We have passed it on to Dr Mustfa and to the respiratory department. We are sure our staff will be delighted to read these positive comments about your care.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful