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"An excellent hospital."

About: Norfolk & Norwich University Hospital

I have spent four weeks in Mulbarton Ward recently. It was two admissions eight weeks apart. I simply cannot speak highly enough of every person on the team. Nursing staff are outstanding, but everyone from cleaners to volunteers was pleasant and professional. Cleanliness has impressed me as well. The care I received when I was very ill was so good, and altogether I felt the commitment is to do the best for the patient . Incidentally, i was less than impressed with the food in my first admission, but It has improved tremendously. I really enjoyed it in July. Well done with that improvement! I write all this as someone who had only spent two nights in hospital in my entire life. I was quite phobic in many ways. On my second admission, however,once I knew I was going to Mulbarton, it was such a relief. Thank you so much for all the treatment so far. I am so proud to have such an excellent hospital

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 9 years ago
Janice Bradfield
Senior Communications and Membership Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 15/08/2014 at 13:14
Published on Care Opinion at 14:00


We are pleased to hear your stay on Mulbarton went well and that you noticed an improvement in the food service. Thank you for taking the time to comment and we will pass your feedback to the ward sister.

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Response from Norfolk & Norwich University Hospital 9 years ago
Norfolk & Norwich University Hospital
Submitted on 18/08/2014 at 17:53
Published on nhs.uk on 20/08/2014 at 04:01


Thank you for your kind comments. We have passed these onto the ward sister to share with her team. It is pleasing to hear that you felt well cared for during your stay and that the food had improved for you. We wish you a good recovery.

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