"Great Commmunity Matron"

About: Central Lancashire PCT / Community nursing

(as the patient),

The Community Matron is great. She comes to the house to see how you are getting on, has your patient records in order to liaise with doctors and follows up appointments for you. She takes your blood pressure and listens to your problems. She encourages you to do certain tasks which she knows will help your condition. We always look forward to her coming.

She is always smiling and is easy to talk to. We see her as a friend, and everyone who has complex health conditions should experience the Community Matron service.

Very very good.

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Response from Julie-Ann Bowden, Clinical Quality and Assurance Manager, NHS Central Lancashire

Dear Jazz356

Thank you for providing your feedback about the Community Matron Service provided by NHS Central Lancashire. Your comments can help us identify areas of good practice and share this within other services.

In particular, you clearly have a good relationship with the Matron who comes to see you and this must really help manage your health.

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