Sir/Madam. On Saturday 2nd August 2014, my wife was advised by telephone she should attend Spencer Ward at KGH for an operation on the 5th of August. On the 2nd August, a dated letter was generated to confirm the appointment. That letter was postmarked the 6th of August. and arrived on the 8th of August. 3 days after the operation was completed and she returned home. With the much heralded shortage of funds within the NHS this would seem to be both silly and a waste of your funds. If this situation is repeated for all your patients attending for surgery, the waste will be enormous. may I respectfully suggest this needs to be addressed.
"Saving money."
About: Kettering General Hospital Kettering General Hospital Kettering NN16 8UZ
Posted via nhs.uk
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