"Day Unit Care"

About: Colchester General Hospital

I was in the Day Unit for pain treatment. I cannot fault any aspect of my stay (albeit short), From the moment I walked into the unit I was treated respectfully and the care was superb. At every turn the staff made sure I understood everything that was going to happen and explained every form that was filled. The staff were very kind and when the theatre staff came for me, after they checked to make sure they were taking the right patient they then chatted to me and put me at my ease. While the procedure was happening all the staff were friendly and chatty helping me to relax. The procedure went smoothly and when I was returned to the ward I was met by efficient, caring staff who again did all that was necessary to ensure I was ok. I was then asked if I would like tea and a biscuit. I was honestly so blessed by the whole team who efficiently and with much care looked after me on 'The Elmstead Day Unit @ Colchester General Hospital. Thank you Yvonne Goody

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. Could you email me, using the reference “Comment +ve on Pain Management at RDEE4-Colchester General Hospital at 07/08/2014 10:34:34 ”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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