"Friendly staff"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital (Telford)

(as the patient),

The staff were friendly and efficient and the patient was treated with care.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Wish617

Thank you for taking the time to tell us of the patient's experience following the recent referral via TRAQS.

I am glad that the staff were friendly and efficient.

If you would like to share your positive feedback with the staff at RJAH please contact the hospital (01691 404000) and speak to the PALS Officer who will be happy to share your comments with the department concerned.

Thank you again for sharing your comments with the team

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Response from The Princess Royal Hospital

Thank you for your kind comments Di Davis Patient Advice and Liaison Service

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