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Brilliant service

Posted By Distinct758

"Brilliant service"

About: Royal Shrewsbury Hospital / Gynaecology Telford referral and quality service (TRAQS)

(as the patient),

Brilliant service, was seen ontime and the doctor was lovely. I managed to get in earlier than my first appointment which was in August. I spoke to a lovely lady in appointments and she informed me that there was extra clinics so I managed to get in, in July, which I was pleased about.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 27/08/2014 at 16:40
Published on Care Opinion on 28/08/2014 at 09:44

Dear Distinct758

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to Princess Royal Hospital NHS Trust/Royal Shrewsbury Hospital NHS Trust and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS). They will be able to take your comments further on behalf of the individual hospital concerned.

PALS PRH - 01952 282888

PALS RSH - 01743 261691

Thank you again for taking the time to respond.

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Response from Royal Shrewsbury Hospital 8 years ago
Royal Shrewsbury Hospital

Submitted on 24/04/2015 at 11:11
Published on nhs.uk on 26/04/2015 at 01:01

Thank you for your positive feedback Di Davis Patient Advice and Liaison Service

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