"minor injuries"

About: Wharfedale Hospital

'My 2 year old son attended minor injuries following a head injury. He had cracked his forehead open on a raised flowerbed. On attendance we were asked to sit and wait, his head was gushing blood, he was crying and becoming drowsy. The nurse came for 2 other very minor injuries before us and on the next one the gentleman she called actually said 'I think this child should be seen first' to which she replied 'if your'e sure! Very poor service, a child with a head injury should be a priority and I speak with complete knowledge as a qualified nurse in a GP centre. I certainly won,t use WGH minor injuries for my child again

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Response from Wharfedale Hospital

Dear Anonymous I am very sorry to hear about your poor experience of the Minor Injuries Unit at Wharfedale Hospital. This service is provided by Local Care Direct which is not part of the Leeds Hospital Trust. We have forwarded your comments to them so they can look into the concerns you raised. If you would prefer to speak to Local Care Direct they can be contacted via telephone 01484 421803 or through their website http://www.localcaredirect.org/get-in-touch Thank you for taking the time to post your comments. With kind regards Scott Senior Nurse Patient Experience

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