"Very unhelpful service"

I have to attend the Townhead Dental Department due to having heamophila and get treatment at the Heamophilia Department prior to getting treatment done. Today I telephoned this practice due to me needing two teeth out I have been experiencing alot of pain now for over three months. I was very angry today when I spoke with the receptionist in relation to the extractions that I need done, she told me the following " If you are in so much pain then go to your own dentist in Helensburgh and he can sort you". on doing this I then telephoned my dentist and as previous he cannot touch my tooth or take it out due to my Hemophilia as he is not trained in this type of illness.

I was then told that I may have to wait almost 4 months to be seen, not only does this affect my health due to my diabetes but I was being pushed pillar to post by this department and I now have to live with the paint until then. this department has not treated me with the respect.