"Really good care"

About: Community Health Services / Community physiotherapy Whiston Hospital / Accident and emergency

(as the patient),

Arrived at A&E with a broken wrist. I was attended to almost immediately. The staff took really good care of me. Then I had to go back a couple of days later to be fitted with a cast. I even had a choice of colours (Brilliant).

I was seen to at the exact time of my appointment, absolutely amazed a that. I was in and out with the least of fuss and on my way home as the proud owner of a nice purple cast ha.

The physiotherapist I was given was Vicky (Hope you don’t mind me naming you) She was just brilliant, friendly, very helpful and supportive and I can’t thank her enough. It was a pleasure to see her, and sadly I will miss our little visits.

But on a health note I’m really happy that I was unlucky enough to break my wrist, I’m really glad I was taken to Whiston hospital, I can’t praise the place enough, thank you.

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Response from Jacqui Sellek, PALS Coordinator, 5 Boroughs Partnership NHS Trust

Dear Kite364

We are very pleased to hear how much you valued the service you received. Please be assured we will pass on your feedback to the staff concerned.

With kind regards

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Response from Whiston Hospital

Thank you for your kind comments following your recent attendence at the A&E department at Whiston Hospital . We are pleased to hear you had such a postive experience and will forward your comments to the departments involved in your care. We would like to take this opportunity to wish you a speedy recovery

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