"Unimpressed frankly!"

About: Montagu Hospital / Pain Management

(as the patient),

Unimpressed, frankly! Referred by GP. Had acupuncture – didn’t work. Prescribed meds. Didn’t work. Essentially left to fend for myself. Pain-chronic and significant 24/7. Eventually managed to get through to the clinic after perhaps 30 attempts – left a message. Was called back by staff member where I suggested a new medication. I was told to go back to my GP! ! ! They’d refer be back if necessary. All rather pointless really.

GP -> Pain Management Clinic 0-> Half hearted attempts -> Fobbed off back to GP ->? ? ?

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Response from Gill Pickersgill, Communications & Engagement Officer, Doncaster and Bassetlaw Hospitals NHS Foundation Trust

We are sorry to hear of your experience. We would like to discuss your concerns with you, could you please contact our PALs Service on 0800 0288059 to discuss further.

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