"Positive experience"

About: New Cross Hospital

I came on to ward d7 as an emergency admission for surgery i was put in a room with four beds which had recently been re done it was very clean and nice i felt relaxed there and settled. The nurses and other staff were all very nice and patient with me as i have needle phobia and it was no trouble to get me numbing cream! I was kept informed at all times, my anaesthetists were great and helped me to keep calm and relaxed before my operation. Although it was a difficult time for me i have left with a positive experience of being in hospital.

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Response from The Royal Wolverhampton NHS Trust

Thank you very much for posting your comments relating to your patient experience on Ward D7. I will share you comments with our staff.

I wish you well with your future recovery!

Kindest regards

Carol Bott

Patient Experience Lead