"ruined the most precious moments!"

About: The Royal London Hospital

Midwives, night nurses in this department had made it very difficult for my family to enjoy a joyous occasion (which is child birth) i believe they ruined the intimacy, belittled me and showed me no empathy. As this is my closest hospital and is for emergencies i feel very unhappy whenever i have come here. I feel disgusted by the new system and the type of people they are hiring these days.

Story from NHS Choices

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Response from The Royal London Hospital

Thank you for taking time to give us your feedback on our maternity services. We are very sorry to hear of your experience and would like to send you our sincere apologies. If you would like to raise your concerns further please contact our Patient Advice and Liaison Service on 020 3594 2040 or by email at pals@bartshealth.nhs.uk to discuss this in more detail. Kind regards Barts Health NHS Trust

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