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Apointments

Story from nhs.uk

"Apointments"

About: Leeds Dental Hospital

4 times today I have phoned the dental hospital to get an appointment for my grand-daughter who has not received her appointment for July. Twice I was put through to the department only to be cut off without speaking to anybody. the other 2 times I got nowhere and has the recorded message telling me to wait. All in all I have spent 48 minutes today on the phone and have still not got an appointment. : (

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Responses

Response from Leeds Dental Hospital 9 years ago
Leeds Dental Hospital

Submitted on 06/08/2014 at 12:45
Published on nhs.uk on 07/08/2014 at 04:00

Dear Anonymous I am very sorry to hear that you have had such problems getting an appointment for your daughter and I have made the Dental Hospital aware of your comments. If you contact the Trust’s Patient Advice and Liaison Service (PALS) on 0113 2067168 or email patient.relations@leedsth.nhs.uk we will help you to organise this appointment. Thank you for taking the time to write to us. Kind regards Scott Senior Nurse Patient Experience

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