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They made my mom and the whole family feel welcome

Posted By Salqm8

"They made my mom and the whole family feel welcome"

About: Birmingham Hospice – Erdington

(as a staff member posting for a carer/relative),

My mom spent her last few weeks here and was looked after well. The staff are SO friendly and made her and the whole family feel welcome. Well done you are all amazing.

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Responses

Response from Sally Xerri-Brooks, Director of Community Investment, John Taylor Hospice 9 years ago
Sally Xerri-Brooks
Director of Community Investment,
John Taylor Hospice

Ensure that patients, carers, families and people we support and who support us have a good experience.

Submitted on 04/08/2014 at 15:56
Published on Care Opinion at 16:27

Thank you so much for sharing your story about your Mom's care. We're very happy we were able to make her and the family feel so welcome. With very best wishes to you.

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