"I was contacted by TRAQS who arranged and appointment at PRH"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Physiotherapy

(as the patient),

After having 3 episodes of bad back pain in my lower back I went to see my GP. He prescribed pain relief and anti-inflamates for the pain. My GP referred me for physiotherapy. I was contacted by TRAQS who arranged and appointment at Princess Royal Hospital for the 3rd June.

I went to Princess Royal Hospital and had a consultation and was also given some exercises to do at home. It was explained to me what my problem was and what I could do myself to manage myself better and that I should not need any more appointments unless the problem came back.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Fire843

Thank you for taking the time to share your experience with the TRAQS team.

I am pleased to hear that the TRAQS team were able to offer a suitable appointment at your Choice of hospital and that following treatment and undertaking specific exercises you are feeling the benefits.

Thank you again for taking the time to respond with feedback to the team.

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Response from The Princess Royal Hospital

Thank you for your comments which will be forwarded to the physiotherapy manager to share with the staff Di Davis Patient Advice and Liaison Service

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