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"Treatment in A&E"

About: Basildon University Hospital

Spent last night somewhat unexpectedly in A&E with a stomach problem. The initial waiting times seemed very long but there were obviously too many of us. When seen the treatment could not be faulted. Everyone was highly professional, sympathetic and caring. Given the obvious pressure on the staff this was quite remarkable. I would like to thank them all for their patience and understanding.ad also the skills and talent they displayed. Thank you so much Christopher Willis PS This is my third major visit and each one has been a rewarding experience.

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Responses

Response from Basildon University Hospital 9 years ago
Basildon University Hospital
Submitted on 06/08/2014 at 16:42
Published on nhs.uk on 07/08/2014 at 04:00


We are pleased that your recent experience of care within the Emergency Department at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one. The staff do a difficult job with skill and professionalism and comments such as yours will be a great boost to morale. Staff involved in your treatment will be made aware of your kind comments. Thank you for taking the time to post your comments.

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