"I was treated with respect and care by all of the staff"

About: New Cross Hospital / Physiotherapy

(as the patient),

I was very impressed with the speed with which I received my appointment. I was treated with respect and care by all of the staff. Martin – physio – was particularly helpful and explained the exercises very clearly. He gave me an open appointment for 3 months which means I can contact him directly with my sciatica returns within that time. Excellent service

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Response from The Royal Wolverhampton NHS Trust

Dear Jog828

Thank you very much for your comments regarding your patient experience with our Physiotherapy department. I will forward your comments to our staff.

Kindest regards

Judith Davis

Acting Patient Experience Lead

Response from New Cross Hospital

Thank you very much for taking the time to post your comments relating to your patient experience at our hospital. I will share your comments with our staff! Just to inform you, the Care Quality Commission (CQC) are holding two public listening events on: Tuesday 26 May 2015 at The Mount Hotel, Mount Road, Tettenhall Wood, Wolverhampton. WV6 8HL at 6.30pm and Wednesday 27 May 2015 at St Luke's Church and Community Centre, Parish Office, Church Street, Cannock, Staffordshire WS11 1DE at 6.30pm Any feedback that you can provide to the CQC would be very much appreciated. If you require any further information relating to this event, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01902 695362. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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