"Computer glitch, sorted out in the end "

About: Telford referral and quality service (TRAQS)

(as the patient),

TRAQS were great. There was a computer glitch on the day I booked. I presumed the appointment was made. Oswestry sorted it all out. All good in the end!

TRAQS + Oswestry were great: )

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Glad802

Thank you for sharing your positive comments with us. I am sorry that the team were experiencing computer issues at the time you rang but very pleased to note that Oswestry managed to sort everything out for you.

Thank you again for sharing your positive comments with the team.

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