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Very polite staff and appointment process

Posted By Node392

"Very polite staff and appointment process"

About: Telford referral and quality service (TRAQS)

(as the patient),

I was very happy with the service, contacting me on the Friday I was unavailable. Phoned them back on the Tuesday, got through straight away very polite staff, appointment good time and hospital I wanted.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 9 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 16/08/2014 at 16:37
Published on Care Opinion on 18/08/2014 at 12:01

Thank you for your feedback.

I am pleased that your recent experience has left you with such a positive view of our service and we were able to secure an appointment at your preferred location.

Your comments are greatly appreciated.

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