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Care Opinion

Very Positive Experience

Story from nhs.uk

"Very Positive Experience"

About: Bishop Auckland Hospital

Visited Ward 20 on 23/07/14 for keyhole surgery on my knee and from entering at 7am and being discharged in the afternoon the staff were great, showing empathy and keeping you informed of every step of the procedure.The surgeon explained exactly what he was doing and visited before and after the operation alongside the anesthetist.The nursing staff and physiotherapist were attentive and professional .Cant ask for more

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Responses

Response from Bishop Auckland Hospital 9 years ago
Bishop Auckland Hospital

Submitted on 05/08/2014 at 10:31
Published on nhs.uk on 06/08/2014 at 04:00

Thank you for providing feedback on your recent visit to ward 20 at Bishop Auckland Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with ward 20. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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