"Conclusion of previous feedback"

After leaving the previous negative review, there continued to be a long wait for appointments to see a doctor, however the staff came out to advise that all patients were experiencing a six and a half hour wait. They also advised us of our position in the queue. It took 6 hours for us to finally be seen. In that time the condition of the toilets deteriorated; with no toilet roll and a blood splatter on one of the walls. Once finally seen though, the staff couldn't have been nicer and more helpful. We appreciate that there were less staff than usual operating on a very busy day. It would have been a big stress reliever to have been informed at an earlier point of the delays being experienced.