"ghost hospital"

About: The Royal London Hospital

They seem to have replaced staff with answering machines. Chaotic. Even the complaints are done by answering machines. All very unco-ordinated and stressing. I've been waiting a month for someone to read a fax.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from The Royal London Hospital

Thank you for your feedback. We would like to help you with any problems you are experiencing. Please contact our PALS team to provide more information so that we can look into this for you. PALS can be contacted at PALS@bartshealth.nhs.uk or by calling 020 3594 2040. Kind regards Barts Health NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful