About: University Hospital Aintree

Cannot believe the terrible service at this hospital. Always the same, and yet I keep giving it chances to improve. Quick to see the certain peole, but leave the rest of us in agony in a waiting room for 3 hours after being triaged? Get more staff or get yours organised. Worth travelling an extra 15 minutes to Ormskirk or Whiston, don't go here unless you have no choice.

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Response from University Hospital Aintree

We're very sorry to hear that you don't feel you were seen quickly enough in A&E. If you wish to take this further, our Patient Advice and Complaints team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Patient Advice and Complaints department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

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