"Where are my results?"

About: University Hospital Aintree

My overnight stay for a sleep study was uneventful, although I had to attend at 6.30pm which was far too early in my view. I was well looked after with cups of tea, and a friendly technician. My main complaint is that I am an HGV driver, and I am prevented from working until my doctor has the results of the sleep test. After numerous calls to enquire when they would be available, I am still no nearer to finding out after more than 7 weeks waiting. I am waiting for an appointment with the consultant to discuss my results, they aren't sent to my GP. I still have no idea when I will be able to return to work.

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Response from University Hospital Aintree

We're pleased to hear that you were well looked after during your time in our hospital, however we're very sorry to hear about the delay in receiving your results. If you wish to take this further, our Patient Advice and Complaints team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Patient Advice and Complaints department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

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