"Communication and customer care"

About: Glenfield Hospital

The amount of time between having my mri and seeing the consultant was too long so called neurology to try and get it sooner. I was informed the only way to do this would be in the hope of a cancellation. I thought I wouldnt hear anymore however I received a call back within 4 hours saying my appt had been brought forward. Excellent service and one happy patient, thank you.

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Response from Glenfield Hospital

Hi Dave Thank you for taking the time to leave your feedback. We’re really pleased to have been able to help and wish you well. We’ll pass your comments on to Neurology, who will be glad to know you are happy with the service. Kind regards, Robert Knight Communications Team Leicester’s Hospitals

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