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Sincere and honest thanks to the staff at Ayr Hospital

Posted By Law905

"Sincere and honest thanks to the staff at Ayr Hospital"

About: University Hospital Ayr / Cardiology University Hospital Ayr / Physiotherapy

(as the patient),

Twice recently I have been hospitalized and have subsequently attended various clinics at the Ayr Hospital. All I can say is that the service is excellent. The staff, from the bottom to the very top are excellent; I have received the best treatment from Dr Gemmill and his team.

I want to pass on my sincere and honest thanks to all concerned – the physiotherapists and the pacemaker clinic - everywhere I have attended.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 21/07/2014 at 15:58
Published on Care Opinion at 16:25

picture of Eunice Goodwin

Dear Law905,

Thank you so much for your lovely words which I will be very happy to pass to all the mangers. I will ask them to make sure that all the staff in these areas are aware of your thanks. I hope you are well recovered from your hospital stays and you are keeping very well now.

Kind regards,

Eunice

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