"My grandson was looked after superbly "

About: Crosshouse Hospital / Trauma & orthopaedics

(as a relative),

I attended the clinic with my grandson:

• the service was first class,

• the staff were magnificent,

• the waiting time was half that we were advised.

The whole experience was pleasant. My grandson was looked after superbly.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Piper491,

I am very pleased you both had such a good experience. It is very nice to hear when people are happy with their care and with speed too, what more can we ask?

I hope all is well with your grandson now. (Reading between the lines, he may be sporting a nice new plaster for his pals to sign).

Thank you for taking the time to post your story and thereby letting us share it, and I will do so with great pleasure.

Kind regards,


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