"Dealt with promptly at my GP, pleased with the service provided."

About: Telford referral and quality service (TRAQS)

(as the patient),

My new GP dealt with me carefully and was really nice. She said she would refer me but I didn't expect to hear from them so quick.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback.

TRAQS aims to ensure that referrals are dealt with promptly, to ensure that treatment can take place without any unnecessary delay. We are pleased to note that the service provided by TRAQS met with your approval.

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