"Disabled son A&E"

About: Heartlands Hospital

Took far to long to see my son after a fall and injury to his head, bering in mind he already has brain damage anything head related should be checked asap!

Story from NHS Choices

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Anonymous

Thank you for getting in contact with Patient Opinion regarding your son’s experience at Heartlands Hospital.

I am so sorry to read about the time you had to wait before your son was reviewed in our ED. Please could you contact Patient Services on 0121 424 0808?

Apologies once again and a speedy recovery to your son

With kind regards


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