"My daughter and I had a very positive experience"

About: Queen's Medical Centre / Paediatric surgery

(as a parent/guardian),

My daughter (aged 9) was a patient at the Children's Surgical Day Case Unit at QMC Nottingham where she had a tooth taken out under general anaesthetic.

I would like to thank the staff on the Unit particularly Rachel and Claire who took such good care of us and paid particular attention to the details of how to make a child comfortable e. g remembering the names of toys and discussions about school and holidays.

My daughter and I had a very positive experience and I would be grateful if you could pass our thanks on.

Finally, I would like to thank Ikbal Mahal, (dentist) for her excellent care and professionalism.

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Response from Nottingham University Hospitals NHS Trust

Thank you for your lovely comment. We are very glad to hear that you and your daughter both had a positive experience of the Children's Surgical Day Case Unit. We will pass your thanks on to Rachel and Claire, and to Ikbal, and everyone at the Unit, we're sure they will be very pleased to hear from you. We hope your daughter is now feeling much better, too.

Response from Queen's Medical Centre

Thank you. We’re pleased to hear you were pleased with your daughter’s care and treatment. We will pass your feedback to the teams involved in your daughter’s care, and ensure Rachel and Claire receive your message.

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