"Outstanding standard of care!"

About: University College Hospital

Last night I used the A&E services at UCH due to a skin infection that was worsening rapidly. Every aspect of the service I was provided was absolutely amazing, and the only thing that bothered me a little were the waiting times (but it was understandable due to the number of patients) - had to wait 2.5 hours to be seen by a doctor. Still, he was in a great mood despite the fact that it was after midnight, and proved to be very helpful - I'm getting better already! I have to say that the staff in UCH were absolutely outstanding - everyone I asked for help was very helpful and reassuring. Would gladly recommend this place to anyone!

Story from NHS Choices

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Response from University College Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received at our Emergency department and that you found the staff to be outstanding. We will feed this back to the team.

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