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Care Opinion

TEMS surgery

Story from nhs.uk

"TEMS surgery"

About: Good Hope Hospital

I was admitted on 14th July for TEMS surgery and stayed in Good Hope for one night. During that time I would like to say that all the staff that I came into contact with were friendly, helpful and caring. I was very nervous as I had heard some bad reports about Good Hope Hospital but I can only say that my experience was made very comfortable by the efficient and caring way that I was looked after. Thank you to the consultant and his team.

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Responses

Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust 9 years ago
Ann-Marie Riley
Head Nurse, Good Hope Hospital,
Heart Of England NHS Foundation Trust

Submitted on 21/07/2014 at 20:34
Published on Care Opinion on 22/07/2014 at 08:22

picture of Ann-Marie Riley

Dear Doreen

Thank you for taking the time to post your feedback.

The teams are all working very hard to ensure that patients have the best experience possible and I am pleased that you have experienced that here at Good Hope.

I will ensure your feedback is passed on to the clinical teams.

Many thanks again

Ann Marie

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Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust 9 years ago
Ann-Marie Riley
Head Nurse, Good Hope Hospital,
Heart Of England NHS Foundation Trust

Submitted on 22/07/2014 at 18:32
Published on Care Opinion on 23/07/2014 at 09:15

picture of Ann-Marie Riley

Hi Doreen

Have checked through our admissions and I believe you were admitted to ward 15-I will forward your post to Ann Marie (the ward manager) and the team

Thanks again

Ann Marie

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