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appointments with gynaecology

Story from nhs.uk

"appointments with gynaecology"

About: Queen Alexandra Hospital

After a hysteroscopy on the 14/5/2014 my paperwork stated that I would have an outpatient appointment in 3 weeks to discuss the results.After several phone calls I have finally received an appointment in September 4 months after the original appointment.Why if you cannot follow your own deadlines do you put these time scales on a patient's forms.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 9 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 22/07/2014 at 12:46
Published on Care Opinion at 13:21

I am sorry to hear about this delay but would be happy to look into this further if you would like to contact our Patient Experience Team direct on PHT.PatExp@porthosp.nhs.uk or telephone us on 0800 917 6039.

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Response from Queen Alexandra Hospital 9 years ago
Queen Alexandra Hospital

Submitted on 18/08/2014 at 11:01
Published on nhs.uk on 20/08/2014 at 04:01

We are very sorry to read of the concerns you have raised regarding the delay you have experienced. If you would like to discuss this further then please do not hesitate to contact our dedicated Patient, Advice and Liaison Service who would be more than happy to discuss this with you.

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