"Royal blackburn hospital"

About: Royal Blackburn Hospital / General surgery

(as a relative),

Total neglect from start to finish do not have an ercp at this hospital, my aunt went in a fit woman and left in a box, catalogue of errors including mrsa, sepsis, perforations, withdrawal of meds without consent etc etc etc.

More detailed story to follow after the inquest, !

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Response from Wendy Stobbs, Patient Experience Manager, East Lancashire Hospitals NHS Trust

Dear Registered Nurse Retired

Many thanks for your feedback on your experience of our general surgery, and thank-you for taking the time to do so. I have passed your concerns onto the manager of the surgical division. I am really very sorry to hear that your recent experience with us wasn't what you expected as we always strive to deliver safe, personal & effective care.

If you would like to talk through your aunt's care with us please contact our Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

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