"Worst A&E doctor i have ever seen"

About: West Suffolk Hospital

Having severe pain in mouth and jaw, swelling and difficulty swallowing, waited for 2 hours to be seen by doctor. All he was interested in was how much i had paid for my teeth, quick look in mouth, told there was nothing wrong and sent home. Next day emergency appointment at dentist, took one look and was told i had severe infection and needed antibiotics. Good job i have dentist who cares because the doctor certainly didn't. What a waste of time going to A&E, i wont bother going here again if i can help it, when this is the level of treatment i can expect.

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Response from West Suffolk Hospital

We are very sorry to hear of your experience and would like to suggest you contact our Patient Advice & Liaison Services (PALS) in order for us to be able to investigate the situation further. PALS can be contacted by phone: 01284 712555 or by email: pals@wsh.nhs.uk. Thank you.

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