"A Brilliant Hospital!"

About: Royal Surrey County Hospital

A&E checked me out for chest pain. Subsequently I was admitted as an outpatient for endoscopy and colonoscopy. The A&E and Endoscopy Unit staff were brilliant. I could not have had better treatment. The staff were caring, highly professional and competent. I was highly apprehensive about things beforehand but need not have worried. The experience was pain free and I relaxed as soon as they took me into their care. Praise also for the outpatients appointments team who tracked down a referral and found it had stalled at my G.P. All this in the space of an hour during the late afternoon / evening! A huge Thank You to everyone there.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback with us. We aim to provide safe and high quality care delivered by compassionate and respectful staff. We are pleased to hear that you had a pleasant experience and received excellent care at the Royal Surrey. We will pass your feedback to all the areas involved so that staff receive the recognition they deserve. Best wishes, Royal Surrey County Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful