"Don't come here"

About: Hinchingbrooke Hospital

My 2 year old son was inconsolable with pain. After a doctors visit advising I take him to hospital, we were waiting from 10 am till 5pm until the doctors, (one of which tried to send us home!) decided a urine test was needed! All that I could do from my home doctors in town. Very slow, not concerned about his red rash all over him after telling three doctors.

Story from NHS Choices

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Response from Hinchingbrooke Hospital

We are sorry to hear that your experience of services was unsatisfactory. Children's services on the Hinchingbrooke Hospital site are provided by Cambridgeshire Community Services (CCS) NHS Trust. CCS would welcome you contacting their Patient Advice and Liaison Service (PALS) so they can investigate your concerns further. Please contact PALS on 0800 013 2511 or 01480 355 184 or email ccs-tr.pals@nhs.net Alternatively you can write to the PALS team at Freepost: RTGA-CTLG-SCKH, PALS & Patient Experience Team, Unit 3, The Meadows, Meadow Lane, St Ives, Cambs, PE27 4LG

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