My wife, who has since very sadly passed away, received radiotherapy and chemo at Derriford for secondary breast cancer. The consultant and his team and the nurses involved were excellent . However, the general level of admin ranged from poor to , at times, quire appalling. The right hand didn't seem to have any idea what the left was doing. We had a 100 mile round trip on each visit and were sometimes faced with extremely long waiting times not only when arriving but also departing. Worst of all though, a week after her treatment was stopped and she was sent home, we had a phone call to book her next chemo session - they were totally unaware of the situation. Then, about a fortnight after she passed away, two seperate appointments to attend for treatment arrived in the post. This was most distressing for us and totally inexcusable.
"Admin a big concern."
About: Derriford Hospital Derriford Hospital Plymouth PL6 8DH
Posted via nhs.uk
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