"Blood Testing"

About: Hillingdon Hospital

I took my son into see the Gastroenterologist and Pediatrician on 07/07/14 due to his potential Crohns disease, my son is 5 years old and suffers bad. I was made aware that i have to bring my son in for another blood test, however i cannot bring my son back unit 13/08/14 as the only Pediatric nurse that carries out the blood testing is on holiday and fully booked until then. I would hope that a hospital would have more than one Blood nurse available in the children's ward to test kids. I am extremely disappointed with this service and hope that you look to rectify this situation sooner rather than later.

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Response from Hillingdon Hospital

Thank you for your comment. I am really sorry to hear that you are unhappy with the phlebotomy service provided at Hillingdon Hospital. Unfortunately as you state the current regular service is provided by one phlebotomist and when she is away there is only urgent / emergency cover from within the medical team. This is an area we wish to improve and are currently actively looking at strategies to enhance the service. Chris Mann Nursing Services Manager, Matron, Paediatrics

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