"10 out of 10"

About: Norfolk & Norwich University Hospital

On the 12th June 2014 I was a patient in the Arthur South Day Procedure Unit for the correction of Dupuytren’s Contracture in my right hand. My named nurse was most reassuring and professional both before and after the operation. The anaesthetist, whose name I have not remembered, was again caring and professional, she administered a brachial block which was pain free and appeared to be administered with great skill. The consultant, who carried out the procedure, put me at ease by explaining what she was going to do and by introducing her staff to me. The outcome of the operation is excellent. I now have straight fingers and full movement in my hand. May I say a big thank you to you and to all your staff who attended me; I trust you will pass my thanks on to them all. Yours Sincerely, T.M.C

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We will pass on your thanks to the team in the Day Procedure Unit. Thank you for telling us that the staff put you at your ease and the outcome of the procedure has been very good.

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