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Thank you Cheetham Hill ward

Story from nhs.uk

"Thank you Cheetham Hill ward"

About: Torbay Hospital

My Dad, Viv, spent his last two weeks on the Cheetham Hill ward. Every member of staff, from the consultant, doctors and nurses to the tea ladies should be congratulated on the standard of care they gave a very sick man at the end of his life. The help and compassion shown to his relatives and visitors in those two weeks made a hard situation easier to bear. Every treatment was discussed and explained to us. The time you all spent with him and the dignity and respect he was shown by all of you still moves me, thank you. I would like you to know that I will never forget the kindness and care shown to my Dad. Thank you all. Regards Sally Baker

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Responses

Response from Torbay and South Devon NHS Foundation Trust 9 years ago
Torbay and South Devon NHS Foundation Trust

Submitted on 08/07/2014 at 14:44
Published on Care Opinion at 16:12

Dear Sally,

Thank you for your kind comments. We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve

Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

Response from Torbay Hospital 9 years ago
Torbay Hospital

Submitted on 08/07/2014 at 16:26
Published on nhs.uk on 09/07/2014 at 04:00

Dear Sally, Please accept South Devon Healthcare Trusts condolences at the loss of your Father. Thank you for your kind comments. We are really pleased that the care and treatment you and your Father received reached the high standards we constantly strive to achieve Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

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