"A week to remember"

About: Friarage Hospital Site

I came to friarage a&e on Sunday with kidney pain and within 5 mins was being assessed and pain relief given they were very quick with blood test and telling me what was happing within 30 minutes I was more comfy and transferred to allerton ward where I stayed for 4 more days, the staff day and night where absolutely amazing in making my stay was comfy and pain free always a smile and making sure not just me but all patients were ok even though being in hospital is not nice it makes all the difference knowing the people looking after you really do care thank you !!

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Response from Friarage Hospital Site

Good morning Thank you for your comments regarding your admission to the Friarage Hospital, Northallerton on Sunday 29 June 2014. I am pleased to learn you are satisified with the the care and treatment provided to you by staff, and I shall certainly for your kind words to them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk, should you wish to pursue this. Many thanks again for your kind words. Yours sincerley Mrs Linda Oliver Patient Experience Co-ordinator

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